On July 1st, 2016 Mirion Technologies acquired Canberra bringing together two respected and established industry leaders.
Both Mirion and Canberra have been sources of innovation and advancement throughout their 50+ year histories serving a wide variety of customers in the radiation safety and measurement marketplace. It is our sincere belief that bringing together these two companies’ brightest minds, their most advanced technologies, and their customer driven cultures, will provide lasting benefits to our customers and partners. We are committed to enhancing the customer experience – through superior solutions, exceptional service and unsurpassed support.
Moving forward, the new Mirion Technologies will focus every ounce of effort on continuing to advance high standards of innovative solutions, customer satisfaction, and industry partnerships. Canberra lives on as one of the crucial elements of the Mirion product line. We look forward to sharing more information about this exciting transformation and working closely with all of our stakeholders over the coming months.
“Joining forces to establish a new standard of customer, safety and technology-driven radiation measurement solutions.”
As a global leader in radiation measurement, we are driven to protect people, property and the environment from the harmful effects of ionizing radiation.
Q: What is happening with Mirion and Canberra?
A: Mirion and Canberra are merging to form a single company. The goal is for the companies to combine strengths in order to create synergies in technology, culture and solutions to benefit our customers, agents, and suppliers.
Q: Will this alter the company's product/solution portfolio? Will specific products be rationalized?
A: In the short and medium term, the company offer will remain consistent with the past. Future product developments are expected to take full advantage of the combined strengths of the company's technological and industry expertise. If and when products are removed from the product line in the future, they will be subject to normal phase-out, last-buy and notification policies as well as long term support commitments. Anything in the current combined portfolio can be purchased with complete confidence of support.
Q: Will I see any difference in Canberra products? Will the Canberra name be kept?
A: You will notice a new product logo which has been developed for Canberra products and solutions. This will be phased in on current Canberra products over the coming months. This revised logo/branding will also be present on literature and web pages - along with the Mirion corporate logo.
Q: What is the company's commitment to long term support?
A: The company is fully committed to long term support of all company products. Our support commitment is five years from last sale. Any product in the combined portfolio can be purchased with complete confidence.
Q: What are the benefits of the combination?
A: Combining talent, technology and market presence will result in broad and substantial benefits for our customers. The combination will have a multiplier effect. A merger of complementary companies - joining forces to amplify global reach, partnering to amplify technological leadership, unified to amplify growth based on shared strengths.
Q: Why has Mirion chosen Canberra?
A: Canberra has very strong positions in its operating segments - and (like Mirion) a culture of technological innovation and customer care. Canberra brings to Mirion an array of technologies - most visibly spectroscopy related - that have not been part of the Mirion portfolio until now. The goal of the company is to share, combine and enhance technologies to the ultimate benefit of our customers.
Q: Will this affect the name of the products or companies?
A: Mirion and Canberra name, brand and product names are expected to remain the same for the near future. The names of the local office/companies will be changed to a Mirion oriented naming convention over the coming months. We will keep you informed.
Q: Who will be my sales contact going forward?
A: For the near future, your sales points-of-contact for both Mirion and Canberra will remain as before the merger. As changes may be made in the future, we will keep you informed.
Q: Who will be my service contact?
A: Your service contacts will remain as they were before the merger. We will keep you informed if and when any changes occur.
Q: Will the customer support I get change?
A: The more extensive worldwide support footprint resulting from the combination of the organizations should enhance the support on offer and provide the customer an even greater level of security and comfort in the combined company.
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